If you are not 100% satisfied with your purchase, you can return your order for a full credit or refund for up to 30 days from the date of delivery.
Unless defective, the product must be in new condition and in the original packaging to be accepted for return. We cannot accept returns on opened boxes due to the sensitive nature of medical products. Items returned in new condition with original packaging longer than 30 days after delivery date may be charged a 15% re-stocking fee.
Submit a refund request
Shipping expenses in the case of free shipping will be calculated as shipping charges incurred by us. Once we have received and processed the return product a credit or refund will be issued within 2 days and an e-mail confirmation will be sent to the customer.
While we are happy to process international shipments we do not cover the international return postage and that the buyer will be responsible for all associated costs.
Please note that we don’t manufacture any products. All products are subject to manufacturer’s warranty. While we are always happy to help, we ask that you contact the manufacturer directly to resolve any quality issues. Furthermore, we are not responsible for any typographical or photographic errors from the manufacturer.
We reserve the right to modify the price, description and/or photograph of any item without notification. Photographs are intended to be representative only and may not reflect the actual product being offered.